Privacy Policy
Last Updated: September 2026
At UK Filter, we respect your privacy and are committed to protecting the personal information you provide when using our website and services.
Who We Are
UK Filter is an automotive filters and lubricants business providing products such as air filters, oil filters, AC/cabin filters, coolants, and engine oils.
Our website address is: ukfilter.pk
Information We Collect
When you contact us, place an order, submit an inquiry, or interact with our website, we may collect information such as:
- Name
- Phone number
- Email address
- Delivery and billing information
- Vehicle make, model, and product requirements
- Information you provide through contact forms
- Website usage and technical information
We only collect information that is reasonably necessary to provide our products and services.
How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Respond to product inquiries
- Help you find the correct filter or lubricant
- Provide customer support
- Confirm orders and communicate with you
- Improve our website and services
- Prevent fraud, spam, and unauthorized activity
We do not sell your personal information to third parties.
Contact Forms
When you submit information through our contact form, we use that information to respond to your inquiry and provide customer support.
Please do not submit unnecessary sensitive or confidential information through our website forms.
Cookies
Our website may use cookies to improve website functionality and user experience.
Cookies may help us remember your preferences, understand website usage, and provide essential website features.
You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
Payments and Orders
If you purchase products through our website, certain information may be required to process your order and arrange delivery or payment.
Payment-related information may be processed by the relevant payment service provider. We do not intentionally store complete payment-card information on our website.
Sharing Your Information
We may share necessary information with trusted service providers when required to operate our business, such as:
- Delivery and courier services
- Payment providers
- Website and hosting service providers
- Technical or security service providers
We only share information where reasonably necessary for providing our services or complying with legal obligations.
How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records, and meeting legal requirements.
Your Privacy Rights
Depending on applicable law, you may have the right to:
- Ask what personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally permitted
- Ask how your information is being used
- Withdraw consent where processing is based on consent
To make a privacy-related request, please contact us.
Website Security
We take reasonable measures to protect information submitted through our website. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Third-Party Websites
Our website may contain links to third-party websites or services. UK Filter is not responsible for the privacy practices or content of those external websites. We recommend reviewing their privacy policies separately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, or legal requirements. Any updates will be published on this page with a revised date.
